cbi00185 James W. Cortada Papers, circa 1890-2007. Finding Aid. Prepared by Stephanie Horowitz, 2007. University of Minnesota Libraries 2007
University of Minnesota Libraries Minneapolis, MN 55455
EAD encoding by Stephanie Horowitz, 2007. English University of Minnesota Libraries. Charles Babbage Institute. [cbi] Cortada, James W. James W. Cortada papers 1890-2007 53 boxes (53 cubic feet) Papers include research materials for The Digital Hand, IBM publications, and books authored or edited by James W. Cortada on the history of business and computing. CBI 185 English Administrative Information Acquisition:

The papers were donated by James W. Cortada in 2007.

 Access to materials:

Access to Box 53, folders 7 and 8 is restricted until further notice. All other documents are unrestricted.

 Copyright:

The Charles Babbage Institute holds the copyright to all materials in the collection, except for items covered by a prior copyright (such as published materials). Researchers may quote from the collection under the fair use provisions of the copyright law (Title 17, U.S. Code).

 Preferred Citation:

James W. Cortada Papers (CBI 185), Charles Babbage Institute, University of Minnesota, Minneapolis.

 Biographical Note

James W. Cortada has held a variety of sales, consulting, management and executive positions at IBM in the United States (1974-present). Beginning in the late 1970s he began writing on the management and use of computers and then in the 1980s also turned his attention to the history of the business uses of computers. He is the author or editor of over two dozen books on the business uses of information technology. He holds a Ph.D. in Modern European History from Florida State University and is also the author of a number of books dealing with European diplomatic history.

 Scope and Content Note

The James W. Cortada Papers include research materials for The Digital Hand (Cortada's three-volume history of computing in American industries), IBM documents and publications collected by Cortada while working for the company, and publications authored or edited by James W. Cortada on the history of business and computing.

 Index Terms

This collection is indexed under the following headings in the catalog of the University of Minnesota Libraries. Researchers desiring materials about related topics, persons or places should search the catalog using these headings.

Cortada, James W. International Business Machines Corporation Data processing Information technology. Box and Folder List

The following section contains a detailed listing of the materials in the collection.

Digital Hand Research Files, circa 1890-2007. Subject Files, circa 1895-2007. 1 1 "Accounting Machine Industry," by Burroughs, 1950. 1 2 ADAPSCO. 1 3 AFIPS. 1 4 ASIS. 1 5 Aligning IT Strategies to Business Strategies. 1 6 Amdahl, Gene (Historical). 1 7 Amazon.com, 1990s. 1 8 American Statistical Association (ASA). 1 9 Annals and History Events. 1 10 Apple Computers. 1 11 Archives, Data Processing. 1 12 Ind. Book - Babbage Stuff. 1 13 ASCII. 1 14 ASIA - IT in Industry View, 1999. 1 15 ATARI. 1 16 APL. 1 17 Artificial Intelligence. 1 18 Association for Computing Machinery (ACM). 1 19 Association for Systems Management (ASM). 1 20 Auerbach. 1 21 Babbage. 1 22 Bedini, S.A. "Role of Automata," 1964. 1 23 Bernstein, Mark. "A Self-Starter," Kettering, 1988. 1 24 Benchmarking ICS. 1 25 Benchmarking, 1980s-2000s. 1 26 Bibliography, Data Processing, 1950s. 1 27 Bibliography on Technology. 1 28 Blackstone, E. "SCM," 1975. 1 29 Brady, T., et al. "Commodification of Industry Application Software," 1992. 1 30 Breton, Philippe. Histoire de L'Informatique, 1987. 1 31 British CPUs. 1 32 Burroughs, Decisions in Force, 1919-1948. 1 33 Burroughs, Annual Reports, 1950-1957. 1 34 Burroughs Sales Statistics, 1895-1935. 1 35 Burroughs Corp. Annual Reports, 1924-1948. 1 36 Burroughs and World War II. 1 37 Burroughs Handbook of Operations, 1911. 1 38 Burroughs, Norden Bombsight (WWII). 1 39 Burroughs Statistics, 1957-1973. 1 40 Business Machines Industry, 1940s-early 1950s. 1 41 Books, Market - DP, 1980s. 1 42 Business Show, Products, 1931, 1935. 2 1 Calculators, 1920s-1930s. 2 2 Canada. 2 3 CDC Application Briefs. 2 4 CBI Board Meeting, September 1996. 2 5 Charles Babbage Foundation - Meetings of the Trustees and Board of Directors, 1995. 2 6 CMG Conference S. France, December 1984. 2 7 Charles Babbage Institute Newsletter, 1979- . 2 8 Charles Babbage Institute. 2 9 Consulting, IT, 2005-2007. 2 10 CISCO. 2 11 CBI. 2 12 CDC. 2 13 Client Server IBM Const. G., 1994. 2 14 CMG 85. 2 15 CMIS Presentation. 2 16 COBOL, History. 2 17 Comdex. 2 18 Cold War. 2 19 Coleman, Business Machine, 1949. 2 20 Computer Museum. 2 21 Computer Hardware, Main Frames Article, August 1983. 2 22 Computing HW, 1980s. 2 23 Computer Use in U.S., 1980s-1990s. 2 24 Computer Sciences Corporation (CSC). 2 25 Computerworld. 2 26 ComputerWorld History. 2 27 ComputerWorld, The Age of MIS, 1987. 2 28 Communications. 2 29 Consulting Market Analysis, 1999. 2 30 Control Chapter. 2 31 Control Data Corporation (CDC). 2 32 Control Data Corporation (CDC) History. 2 33 Controllership Found. Bibliographies, 1950s. 2 34 Cortada, J.W. "Ludicrous View of DP's History." 1986. 2 35 Couffignal, Louis. Machines a Calculer, 1933. 2 36 Cuba - Data Processing in Cuba. 2 37 Datamation 100 Survey Stats, 1985. 2 38 Datamation 100 Survey for 1986, 1986. 2 39 Datamation, Tables of Contents. 2 40 Datamation "100". 2 41 Data Processing Charts/Graphs (Camera-Ready). 2 42 DataPoint. 2 43 Data Processing Finance Project. 3 1 Data Processing Dic Source Materials. 3 2 Data Processing Industry, 1930s. 3 3 Databases, History. 3 4 Data Processing, 1980-1985. 3 5 Data Processing Industry, ComputerWorld, 1970s-1980s. 3 6 Data Processing Industry, U.S., Trends and Stats, 1970s-1987. 3 7 Data Processing Industry, by Cortada, 2000. 3 8 Data Processing Industry, 1980s-1990s. 3 9 DPMA Proceedings, Table of Contents, 1960s. 3 10 Data Processing Strategy Book Files, 3 11 Data Processing Industry, 1989-1990. 3 12 Data Processing Industry, CPU Installation by Name, 1956-1959. 3 13 Data Processing Industry, 1990s. 3 14 Data Processing Survey, 1985. 3 15 Data Processing Service Bureaus, 1960s. 3 16 DataProducts Corporation. 3 17 Diebold, John. 3 18 DPMA. 3 19 Digital Equipment Corporation (History). 3 20 Du Boof, R.B. "Demand/Dev. Telegraph in U.S., 1844-1860," BHR, 1980. 3 21 Dell. 3 22 Data Processing Industry, 1990s. 3 23 Data Processing Technology, Auerbach/CBI, 1970s-1980s. 3 24 Dulberger, "Application Hedonic Computer Prices," 1989. 3 25 Data Processing Industry Trends. 3 26 Data Processing Industry, 1988. 3 27 Data Processing Industry, 1990s. 3 28 E-mail, History of. 3 29 Eckert and Mauchly (History). 3 30 Economic Growth. 3 31 Engelbourg, Saul. "Consequences of Leasing of Industrial Machinery," 1966. 3 32 ERA History. 3 33 ERP. 3 34 Federal Paperboard Company. 3 35 Felt and Tarrant. 3 36 Fourth Generation Languages. 3 37 Future Computing, Inc. 3 38 Gartner Group, Inc. 3 39 Garud, "Competition in Network Industries." 3 40 Gates and Microsoft. 3 41 Ginsberg, "IT and Competition." 1992. 3 42 Gordon, "Evolution Computer Prices," 1989. 3 43 Great Britain, Computer Education, 1967. 3 44 HP Counting on Software to Spur Growth. 3 45 What is the Best Memory Protection Device? 4 1 Europe, Innovation, 1991-2002. 4 2 Europe, Computing in (History). 4 3 Europe, Data Processing in. 4 4 Halacy, D.S. Computers: Machines We Think With, 1962. 4 5 Hall, "SW Industry," 1983. 4 6 Hardware, 1950s. 4 7 Hardware, 1960s. 4 8 Hardware, 1980s. 4 9 Harris Corporation. 4 10 Hewlett-Packard. 4 11 Hollerith, H. (History). 4 12 Honeywell. 4 13 "How Much Information," 2000. 4 14 IBM S/360 40th Anniversary. 4 15 IEEE. 4 16 IEEE. 4 17 IEEE History Committee Agenda, May 24, 1988. 4 18 Image Processing, 1980s. 4 19 Image Technology, 1990s. 4 20 IT, 2000s. 4 21 IFIP. 4 22 Informatics, Inc. 4 23 Information Science, Historiography of. 4 24 Instrument Society of America (ISA). 4 25 IT Change Paper, 1997. 4 26 IT Deployment. 4 27 IT Strategic Planning, 1980s. 4 28 IT Expenditures, 1997-1999. 4 29 ITT. 4 30 John, Richard. "Expanding Realm of Communications," U.S., 1800s. 4 31 Jones, "Reasoning About Programs." 4 32 Josephson Technology. 4 33 Kinko's. 4 34 Kinko's Corporation. 4 35 Kennedy, I.G. The Bigness of Little Things. Scales, 1922. 4 36 Kraus, J. "British Electron-Tub, 1935-62," 1968. 4 37 Kendrick, Productivity Trends, 1961. 4 38 Kilby, Jack S. (Bio). 4 39 Department of Labor, Outlook for Computer Process Control, 1970. 4 40 Langlois, "Vanishing Hand," 2005. 4 41 Lawsuits, 1930s. 4 42 Leasing. 4 43 Leasing and 3rd Parties. 4 44 Leffingwell, Office Management, 1927. 4 45 Legacy Systems. 4 46 Legal Applications. 4 47 Lindgren, M. Glory and Failure: Scheutz Machines, Müller, 1987. 4 48 Lindgren, M. "Scheutzist Diff. Engine," 1982. 5 1 Linkage Analysis, K. Prmozic, 1980s-1990s. 5 2 Linux Operating System, 1990s-2000s. 5 3 Livermore Lab (History). 5 4 Lotus, Inc. 5 5 Lotus Notes. 5 6 Lubar, S. "Computer Museum, Boston," 1986. 5 7 Lutzee, S.C. Formation of International Computer Industry, 1945-60, 1979. 5 8 Lybrand, EDP Bibliography, 1961. 5 9 MacDonald, R.W. Strategy for Growth: Burroughs Corporation, 1978. 5 10 Machulp, Production, Distrib. Knowledge, 1962. 5 11 Mahoney, Michael S., Article by. 5 12 Malerba, F. "Technological Regimes and Firm Behavior," 1993. 5 13 Marcosson, Wherever Men Trade, 1948. 5 14 McDonough, A.M. Information Econ. and Managment Sys., 1963. 5 15 Merzbach, Uta C. George Scheutz and 1st Printing Calculator, 1977. 5 16 Messenbourg. "Measuring Digital Economy," 2001. 5 17 Mettler, Ruben F. The Little Brown Hen That Could: TRW, 1982. 5 18 Microsoft. 5 19 Microcomputers, 1980s. 5 20 Minicomputers. 5 21 Mooers' Law. 5 22 Mournier-Kuhn, P.E. Articles by and with. 5 23 Multimedia Technology, 1990s. 5 24 National Computer Conference (NCC). 5 25 NCR. 5 26 The Need for New Leadership. 5 27 Networking IBM Technology, 1990s. 5 28 News Clippings, Data Processing Industry, Summer 1987. 5 29 Nolan, et al. "Baby Bells," 1980. 5 30 Northern Telecom Ltd/Inc. 5 31 Office Equipment, 1925. 5 32 Office Machines, Leffingwell, Office Appliance Manual, 1920s, 1926. 5 33 Office Products Industry, 1919. 5 34 Olsen, K.H. DEC, 1983. 5 35 Osborn, "GE and UNIVAC." 5 36 Owens, L. "V. Bush and Difference Analyzer," 1986. 5 37 Palm Pilots, 1990s-2000s. 5 38 Performance Evaluation, CPUs, etc., 1980-1981. 5 39 The Players. 5 40 Poetry, Computers/IBM. 5 41 Porat, Info Economy, Vols. 1, 3, and 4, 1977. 6 1 Porat, Info Economy, Vol. 2, 1977. 6 2 Poulin, J.S. "The Business Case for Software Reuse." 6 3 Press Reports, 1990s. 6 4 Price, "Automata, Origins of Mechanism," 1963. 6 5 Prime Computers. 6 6 Printers. 6 7 Punch Cards. 6 8 RCA. 6 9 Ratchford, B.T., Brock Same, "Prices Computers," 1979. 6 10 Rees, Mina (Bio Data). 6 11 Remington Rand, Inc. 6 12 Rosen, Saul. "Electronic Computers: A Historical Survey," 1969. 6 13 Rosen, Saul. "Electronic Computers: A Historical Survey." 6 14 Reader's Guide Data Processing Pages, 1960s-1970s. 6 15 Rosenberg, J.M. Computer Prophets, 1969. 6 16 Rosenberg, "Historiography of the Progress." 6 17 Rosenberg, "Economic Implications of VLSI." 6 18 Rubin, Knowledge Industry, 1986. 6 19 Salerno, L.M. "Chips." 6 20 SABRE System. 6 21 SAP Reengineering IT Apps, 1996-1997. 6 22 Sloan, Two Cycles of Corp. Profits, 1936. 6 23 Society for Computer Simulation. 6 24 Society for Information Display. 6 25 Software Bibliography. 6 26 Software History, Miscellaneous. 6 27 Supply Chain/Logistics. 6 28 Spencer, Honeywell After 100 Years, 1986. 6 29 Sperry (History). 6 30 Stern, N, "Eckert-Mauchly Computers," 1982. 6 31 Storage - Disk, Tape. 6 32 Supercomputers. 6 33 Tandem. 6 34 Tandy. 6 35 Tanton, René. Le Calcul Mécanique, 1963. 6 36 Texas Instruments (History). 6 37 Tilton, Semiconductor. 6 38 Tolley, Smith-Corona Typewriters. 6 39 TRW. 6 40 Turing, Alan, History, Post-World War II, ACE CPU. 6 41 Transistor, AT&T Conferences, 1950s. 6 42 Tracy, L. My Heart Sang. 6 43 Triplett, "Prices...Research on Computers." 6 44 Turck, J.A.V. Origin of Modern Calculating Machines, 1921. 6 45 Typewriter Manufacturing, 1870s-1920s. 6 46 "Typewriter Industry", Engler, PhD. 6 47 Typewriters, 19th Century, Blanchard, C.H. 7 1 UNIVAC Conference, 1990. 7 2 Unisys History. 7 3 U.S. Department of Commerce Tariffs on Data Processing Gear, 1914. 7 4 U.S. Department of Commerce, World Trade ADD, Calculating, Cash Reg., 1953-1958. 7 5 U.S. Government Working Group on Electronic Commerce, 1998. 7 6 Videotex, 1980s. 7 7 Von Neumann, John, Bio Data. 7 8 Wang Labs. 7 9 Writing, Technical. 7 10 Xerox. 7 11 Year 2000 Problem. 7 12 Zellers, The Typewriter, 1873-1948, Remington Rand. 8 1 Accounting/Financial Applications. 8 2 Accounting, Computers and. 8 3 Acquisition of Data Processing. 8 4 Advertising Applications. 8 5 Agriculture Applications. 8 6 AI Applications - Technology. 8 7 Airline Applications. 8 8 Airline Applications. 8 9 Applications, 1920s. 8 10 Annals, Poli Science, Automation, 1962. 8 11 Applications, 1930s. 8 12 Office Applications, 1900-1930s. 8 13 Applications - British Commercial, 1959-1964. 8 14 Applications, Catalogs. 8 15 Application Book. 8 16 Application Enabling, 1979. 8 17 Applications, Installing of. 8 18 Applications, Survey ADs. 8 19 Applications, Justification. 8 20 A/R Software, 1970s. 8 21 Auditing - Accounting Sys. 8 22 Auditing, on the Computer. 8 23 Bauer, W.F. "Economics of Time-Sharing," 1967. 8 24 Berkeley, Computer Revolution, 1962. 8 25 Bueschel, Time-Sharing Ser., 1969. 8 26 Buildings, Computer-Run. 8 27 Camillus, J.C. "Corp. Strategy and Design of Computer Information Systems," 1985. 8 28 Cash, J.I. "IS Redraws Comp. Boundaries," HBR. 8 29 "CEO Goes Online," HBR. 8 30 Charnes, A., et al. "Application of Linear Programming to Financial Budgeting and Costing of Funds," 1959. 8 31 Chemical Applications. 8 32 Clippenger, "Economics of Digital Computers," 1955. 8 33 "The Computer," 1972. 8 34 Computer Aided Instruction. 8 35 Computer Technology Applications for Management, 1967. 8 36 COPICS. 8 37 Computers in the Humanities - Applications. 9 1 Kiss Your Mall Goodbye: Online Shopping is Faster, Cheaper, and Better. 9 2 About Working with VDTs. 9 3 Origins of an Industry. 9 4 Re-Engineering Information Systems Applications. 9 5 Living in the Information Society: A Series of Paperes Designed to Prompt Open Discussion of the Public Policy Issues Raised in this Era of Network Computing. 9 6 Cornish, Process CTR, 1968. 9 7 Cost of Data Processing and Justifica. 9 8 Data Base. 9 9 Data Communications. 9 10 Decision-Making Applications. 9 11 Diebold, J. Business Decisions, 1970. 9 12 Digital Democracy: Voting in an Information Age, 2001. 9 13 E-Business. 9 14 E-Mail. 9 15 Econ. Eval. Model (PSG Based) 9 16 U.S. Economy, 1990-2000s. 9 17 The Emerging Digital Economy II. 9 18 Employment, Impact of Data Processing, Office, 1950s-1970s. 9 19 Ergonomics and You. 9 20 ERP Systems, 1990s-2004. 9 21 Fairbanks, Ralph W. "Electronics in Modern Office," HBR, 1952. 9 22 Feldberg, "Tech and Transformation of Clerical Work," 1987. 9 23 Ferguson, "VooDoo Economics, " 1988. 9 24 Financial Justification. 9 25 Financial Computers. 10 1 Gerrity, T.P., "End-User Computing," 1985. 10 2 Graphics, 1980s. 10 3 Greenbaum, Efficiency, Shop Floor App, 1979. 10 4 Haber, Impact Technological Change, 1963. 10 5 Hardware/Apps, 1960s. 10 6 Hardware, 1950s. 10 7 Hattery, L.H., Electronics in Management, 1956. 10 8 Iacono, Suzanne, and Kling, R. "Changing Office Technologies and Transformation of Clerical Jobs," 1987. 10 9 Info as Corporate Asset. 10 10 I/T Industry, Government Stats/Data, 1990s. 10 11 I/T and Business Strategy, 1990s. 10 12 Interactive Computing, 1970s-1980s. 10 13 Inventory Apps. 10 14 Jackson, Ivans. Management of Information Resource Functions. 10 15 Kenny, T. "Management Looks at Office," 1957. 10 16 Kenny, T. "Modern Office," 1958. 10 17 Kenny, T. "Office Productivity," 1960. 10 18 KM, "Designing Enterprise Architecture for KM," 2000. 10 19 Kraemer, "IT and Productivity," 2000. 10 20 Laubach, Co. Investigations of Data Processing, 1957. 10 21 Law, Data Processing. 10 22 Legal Issues and Data Processing. 10 23 Lutz, Tom. "Managing the Software/People Trade-Off," 1977. 10 24 Malcolm, Management Control Systems, 1960. 10 25 Marketing Using Data Bases, 1990s. 10 26 McColloch, White Collar Workers, 1983. 10 27 McFarlan, F.W. "Information Technology and Competition." 10 28 McFarlan, F.W. "Portfolio Approach to Information Systems," HBR, 1981. 10 29 Miller, J.G. "Beyond Quality Revo: Manufacturing in the 1990s." circa 1989. 10 30 Mining Application. 10 31 Mobley, Computers, 1930s-1950s. 10 32 "Office Machines," Non-Data Processing, 1960s. 10 33 Office Applications. 10 34 This Old Office. 10 35 Olivier, Human Resources, Banks/Insurance Companies, 1988. 10 36 On-Line Computing. 10 37 Process Industry Applications. 11 1 Sales Apps Manufacturing. 11 2 Engineering Apps. 11 3 Manufacturing - Inventory Control/Materials Handling. 11 4 Manufacturing - Numerical Control. 11 5 Instead of a Preface. 11 6 Office Systems. 11 7 Parsons, G.L. "Information Technology: Competitive Weapon," 1983. 11 8 Public Image of Data Processing. 11 9 Ream, N.J. "O/L Management System Information," 1964. 11 10 Religious Applications. 11 11 Rico, Advance Against Paper Work, 1967. 11 12 Rockart, J.F. "IT in the 1990s," 1989. 11 13 Role of: Organizational. 11 14 Sales Applications. 11 15 Scientific Applications. 11 16 Secondary Schools and Data Processing. 11 17 Security of Data Processing. 11 18 Self-Organizing Systems. 11 19 Shepard, Automation and Alienation, 1971. 11 20 Schoeffler, James D. "Process Control Software," 1966. 11 21 Silverman, J. Herbert. "A Process of Reduction," 1986. 11 22 SNA, History of. 11 23 Software, Costs of. 11 24 Software, Economics of. 11 25 Software, History of. 11 26 Software Industry. 11 27 Software - PCs/Micros. 11 28 Software Survey, 1983. 11 29 Software - User Views. 11 30 Solo, R.A. "Automation: Technique, Mystique, Critique," 1963. 11 31 Sports Applications. 11 32 Sprowls, R. Clay, "Computer Education in Business Curriculum," 1963. 11 33 Stout, Thomas M. "Process Control," 1966. 11 34 Sub-Section Response Time, 1980s. 11 35 Taviss, Irene, Computer Impact, 1970. 11 36 Textile Applications. 11 37 Technology Economics, 1980s-2003. 11 38 Telecommunications. 11 39 Time-Sharing. 11 40 Travel Industry. 11 41 Unemployment and Data Processing. 11 42 Walter, Man on Assembly Line, 1952. 11 43 Watershed Study. 11 44 Worthington Pump, CPUs at. 11 45 Yates, J. "Supply and Demand in Use of Information in Am Firms, 1850-1920." 12 1 Miscellaneous Material. 12 2 SESS #30-33. 12 3 Forbes 80th Anniversary Issue, July 7, 1997. 12 4 Wired, October 1996. 12 5 Information Technology. 12 6 IT Industry Reports - Gartner, IDC, Forrester, 2004-2006. 12 7 Burroughs Annual Reports, 1956-1980. 12 8 SMA: Microelectronic Products Division (A). 12 9 Getting Wired and (Web) Ready. 13 1 Miscellaneous Material. 13 2 Sloan Management Review: Six Stages of IT Strategic Management. 13 3 Sloan Management Review: Critical IT Issues: The Next Ten Years. 13 4 Quotes. 13 5 Malcolm Baldrige Award Application. 13 6 A Model for Managing the Information Systems Business. 13 7 ITQM Book Chapter 1 and Front Matter. 13 8 IT5 Chapter 5. 13 9 IT3 Chapter 3. 13 10 Wisconsin Trading Area Market Driven Quality Self-Assessment. 13 11 Figure for TQM Book. 13 12 JSIS IT Justification. 13 13 IT Chapter 4. 13 14 ITTQM Chapter 2. 13 15 Personnel. 13 16 Ould, Strategies for Software Engineering, 1990. 13 17 Tools - Information and Data. 13 18 IT Benchmarking Consortium, 1993. 13 19 Humphrey, Managing Software Process, 1989. 13 20 Chapter 10. 13 21 Applications and Reeng. 13 22 Software Development. 13 23 Org. Issues. 13 24 Assessment and Measurements (see also OPS). 13 25 Case Studies - Measurements. 13 26 SPC/QUMAP SW. 14 1 Yates, J. Control Through Communication, 1989. 14 2 Thomas, Ray, "Statistical Information Systems and Management," Organization Studies 5, No. 4, pp. 345-358, 1984. 14 3 Y2K, 1990s. 14 4 Information and Software Technology. 14 5 IT Strategies for Profitably Providing High-Level Customer Service. 14 6 Allen B. "Unmanaged CUP Sys," HBR, 1982. 14 7 Data Processing Professions and People. 14 8 Bur. Lab. St. Computer Manpower Outlook, 1974. 14 9 Angus, A.D. Computer People, 1970. 14 10 Artis, P. "Five Stages Capacity Planning," 1985. 14 11 Chapter 9, "Case Model/Simulation: Mountain and Valley Resort Ski Database." 14 11 IT Best Practices, 1995. 14 12 IT Benchmarking. 14 13 Brabender, B. "Effect of Task Volume and Complexity Upon Computer Use," 1972. 14 14 Budgets, Data Processing. 14 15 Business Planning (BSP), 1970s. 14 16 Capacity Planning - Computers, 1970s. 14 17 Consultants - Data Processing. 14 18 CPU, Moving a Data Processing Center, 1970s-1980s. 14 19 Computer, Selection Process. 14 20 CPU Problems/Management, 1970s. 14 21 Centralization vs. Decentralization. 14 22 Conversions. 14 23 Data Processing Disaster Planning. 14 24 Data Base, History of. 14 25 Data Processing - Distributed. 14 26 Data Processing Organization - Management, 1970. 14 27 Data Processing Industry Quality Practices, 1980s-1990s. 14 28 Data Processing at Lands End, 1980s-1990s. 14 29 Documentation, Data Processing. 14 30 Data Processing Education. 14 31 Davis, D. "Computers and Top Management," 1984. 14 32 Energy Management and Data Processing. 14 33 Facility Management, Data Processing. 14 34 IEEE Annals of the History of Computing, v. 26, no. 1, January-March 2004. 14 35 A Global Survey of Software Development Practices. 14 36 Haigh, "Inventing Information System," 1950-1968. 14 37 Risk Minimization Strategies in Customer Relationship Management. 14 38 Office Automation Banking Supplement, Number 10. 14 39 Harper, R.J. Data Processing Managers, 1967. 14 40 HIPO. 14 41 Information Center. 15 1 IBM Hardware Maintenance/Installation, 1960s-1970s. 15 2 Justification. 15 3 Todd, P. "Evolution of IS Job Skills, 1970-1990." 15 4 Monger, Mastering Technology, 1980s. 15 5 Productivity Paradox IBM Study, 1998. 15 6 Outsourcing. 15 7 Selecting Right CIO by IBM, 1995. 15 8 Sitkin Bio of Data Processing Executive Aetna, 1950s-1970s. 15 9 System Men, 1955-1968. 15 10 Year 2000 Issue. 15 11 IT Best Practices Pitch, 1998. 15 12 IT Best Practices Detail, 1995. 15 13 Quality in an IT Organization. 15 14 Madrid Expo. 15 15 Linkage Analysis Planning. 15 16 IBM Wisconsin Vision: Helping You Gain Competitive Advantage. 15 17 Data Processing Management Practices and HW, 1959. 16 25 Industries Overview, 1960s. 17 1 John W. Backus, 82, Fortran Developer, Dies. 17 2 The Apple of Your Ear. 17 3 Management Technology, January 1960. 17 4 Management Technology, December 1960. 17 5 Management Technology, December 1961. 17 6 Management Technology, August 1962. 17 7 Management Technology, December 1962. 17 8 Management Technology, May 1963. 17 9 Management Technology, December 1963. 17 10 Management Technology, June 1964. 17 11 Management Technology, December 1964. 17 12 APICS Quarterly Bulletin, October 1, 1960. 17 13 APICS Quarterly Bulletin, January 1, 1961. 17 14 APICS Quarterly Bulletin, April 1, 1961. 17 15 APICS Quarterly Bulletin, July 1961. 17 16 APICS Quarterly Bulletin, October 1961. 17 17 APICS Quarterly Bulletin, January 1962. 17 18 APICS Quarterly Bulletin, April 1962. 17 19 APICS Quarterly Bulletin, July 1962. 17 20 APICS Quarterly Bulletin, October 1962. 17 21 APICS Quarterly Bulletin, April 1963. 17 23 APICS Quarterly Bulletin, July 1963. 17 24 APICS Quarterly Bulletin, October 1963. 17 25 APICS Quarterly Bulletin, January 1964. 17 26 APICS Quarterly Bulletin, April 1964. 17 27 APICS Quarterly Bulletin, July 1964. 17 28 APICS Quarterly Bulletin, October 1964. 17 29 APICS Quarterly Bulletin, January 1965. 17 30 APICS Quarterly Bulletin, April 1965. 17 31 APICS Quarterly Bulletin, July 1965. 17 32 APICS Quarterly Bulletin, October 1965. 17 33 APICS Annual Conference: The Proceedings of the 1960 National Technical Conference. 17 34 APICS Annual Conference: The Proceedings of the 1961 National Technical Conference. 17 35 APICS Annual Conference: The Proceedings of the 1962 National Technical Conference. 17 36 APICS Annual Conference: The Proceedings of the 1963 National Technical Conference. 17 33 APICS Annual Conference: The Proceedings of the 1964 National Technical Conference. 17 33 APICS Annual Conference: The Proceedings of the 1965 National Technical Conference. 17 33 APICS Annual Conference: The Proceedings of the 1957 National Technical Conference. 17 34 Operations Research, June 1957. 17 35 Operations Research, August 1957. 17 36 Operations Research, October 1957. 17 37 Operations Research, December 1957. 17 38 Operations Research, July-August 1959. 17 39 Operations Research, March-April 1960. 17 40 Production and Inventory Management, January 1966. 17 41 Bureau Labor Statistics - BLBs and Other Information. 17 42 United States Gross National Product Statistics, 1950-1990. 17 43 BLS Studies. 26 1 Federal Express and UPS Information Technology Applications, 1995-2001. 26 2 Distribution Industries and Information Technology, 1990s-2005. 26 3 Agriculture Applications, 1980s. 26 4 Transportation, Communications, Utilities - Networking, 2000. 26 5 Watershed, 1997. 26 6 Health Care Applications. 26 7 Medical Applications. 26 8 Medical Applications. 26 9 Health Care, 1990s. 26 10 Greanias, E.C. "Computer in Medicine," 1965. 26 11 Economic Report of the President - Transmitted to the Congress Together with the Annual Report of the Council of Economic Advisers, February 2005. 26 12 Economic Report of the President - Transmitted to the Congress, February 2000. 26 13 Economic Report of the President - Transmitted to the Congress Together with the Annual Report of the Council of Economic Advisers, January 2001. 26 14 Spawning S-Curves: Count IT in for Strategy - A Survey. 26 15 U.S. Census Bureau: Computer Use and Ownership. 26 16 Office Automation Applications. 26 17 Office Automation Applications Supplement Number 21. 26 18 Office Automation Applications Supplement Number 22. 26 19 Utility Customer Accounting on IBM 705 II. 26 20 Utilities (From Data Processing Yearbook, ed. Alan D. Meacham), 1962. 26 21 Control Data Corporation Computers Help Conserve Power. 26 22 Electric Utilities (From Investing in American Industries: Analysis of Opportunities Today, ed. Lester V. Plum), 1960. 29 17 Industry Business Architecture. 29 18 Industry Overview and Economics. 29 19 Industry Problems. 29 20 Industry Value Net. 29 21 Line of Business Economics. 29 22 Current Industry Dynamics: Line of Business Issues. 29 23 Line of Business Market Performance. 29 24 Line of Business Maturity. 29 25 E-Business Leading Practices: Current E-Business Tactics. 29 26 E-Business Leading Practices - Wave 1 Adoption: Overview and Process Level Impacts. 29 27 E-Business Leading Practices - Wave 2 Adoption: Overview and Process Level Impacts. 29 28 E-Business Leading Practices: Alternative Business Models. 29 29 E-Business Leading Practices: Business Issues. 29 30 E-Business Leading Practices - Cross industry processes: E-Business Usage. Volume 1, Manufacturing Industry, circa 1950s-2005. 16 1 Textile. 16 2 Paper Applications. 16 3 Bureau Labor Statistics, Textiles #1578, 1969. 16 4 Machine Took Industry. 16 5 Electric Motor Industry. 16 6 Supply Chain E-Manufacturing, 1999. 16 7 Manufacturing Labor Issues. 16 8 Disk Drive Industry. 16 9 Data Entry/Collection and OCR. 16 10 Order Entry, 1960s-1970s. 16 11 Manufacturing Office Applications. 16 12 MRP. 16 13 Manufacturing - General, 1950s. 16 14 Manufacturing - General, 1960s. 16 15 Manufacturing - General, 1970s. 16 16 Manufacturing - General, 1980s. 16 17 Manufacturing - Design CAD. 16 18 Manufacturing - General, 1990s. 16 21 Manufacturing - Decision Making Applications. 16 22 Computer-Aided Engineering (CAE) - Design Also. 16 23 Shop Floor and Production. 32 1 Commercial Applications. 32 2 Design of Products. 32 3 Automobile Applications. 32 4 "Manufacturing Roundtable," 1989. 32 5 Manufacturing Production Robotics. 32 6 Manufacturing Chapters - Administrative Files, etc. 32 7 Manufacturing Applications. 32 8 Product Warranty. 32 9 Semiconductor Industry. 32 10 Semiconductor Industry. 32 11 Aerospace Industry. 32 12 Automotive Industry Applications. 32 13 Manufacturing Information Technology Trends, 1998-2000. 32 14 Networks in Electronic Industry, 1997. 32 15 Schuerger, T.R. and Slamar, F. "Control in the Iron and Steel Industry," 1966. 32 16 The History of the Oil Industry: Symposium and Field Trips. 32 17 The Supply Chain/E-Commerce: Emerging Business Models in E-Commerce, 2000. 32 18 Meeting the Challenge: U.S. Industry Faces the 21st Century - The Basic Steel Industry. 32 19 Software Industry. Volume 1, Process Industry, circa 1980s-2001. 16 19 Pharmaceutical Industry IT Applications, 1980s-1990s. 16 20 Chemical Industry Applications, 1990s-2001. Volume 1, Transportation Industry, undated. 16 23 Railroad Applications. 16 24 Transportation Applications, e.g. Trucking and Traffic. Volume 1, Retail Industry, circa 1950-2001. 25 1 Grocery Industry Non-Applications. 25 2 Grocery Industry Applications, 1950-2001. 25 3 Grocery Industry and Internet. 25 4 Wholesale Distribution Industry, 2000. 25 5 Retail, 1960s. 25 6 Retail, 1950s-1960s. 25 7 Retail, 1970s. 25 8 Retail, 1980s. 25 9 Wholesale, Pre-Internet, 1980s-1990s. 25 10 Retail, Pre-Internet, 1990s. 25 11 Drug Projects Drive Industry Successes. 25 12 Retail E-Commerce Sales In Second Quarter 2001 Were $7.5 Billion, Up 24.7 Percent From Second Quarter 2000, Census Bureau Reports. 25 13 The Impact of Electronic Commerce on the Travel Industry: An Analysis Methodology and Case Study. 25 14 Retailing. 25 15 Kmart Files Chapter 11. 25 16 December 2001 Economic Flash Report. 25 17 Consumer Packaged Goods, 1990s. 25 18 Retail, 1995. 25 19 EBay. 25 20 Retail Industry, 2000. 25 21 Retail Applications, 2000. Volume 2, Financial Industry, circa 1950-2004. 18 1 Best's Review, C and L Edition, 1967-2004. 18 2 Insurance Best's Life/Health, 1967- . 18 3 Insurance Industry, IT, 1950-1970. 18 4 Insurance Industry, IT, 1970-1990. 18 5 Insurance Industry, IT, 1990-2000s. 18 6 Insurance Industry - Internet. 18 7 Insurance Applications - Pre-Computer. 18 8 Insurance Industry - Non-IT. 23 1 The Peninsula Insurance Company and Peninsula Indemnity Company. 23 2 Financial Services Sector Overview. 23 3 Information Week, October 6, 2003. 23 4 Is Your Job Going Abroad? 23 5 The Future of Retail Electronic Payments Systems: Industry Interviews and Analysis. 23 6 Automation Comes to Wall Street. 23 7 Joint Firm Tooling up for 'Street'. 23 8 ComScore Analysis Reveals Usage of Online Banking and Bill Payments Have Grown Dramatically in the Past Year. 23 9 How Financial Firms Decide on Technology. 23 10 Technological Progress and the Geographic Expansion of the Banking Industry. 23 11 The Economic Effects of Technological Progress: Evidence from the Banking Industry. 23 12 The Diffusion of Technological Innovation in the Commercial Banking Industry. 23 13 An Analysis of the New Financial Institutions. 23 14 What Will Technology Do to Financial Structure? 23 15 How Do Markets Emerge? Organizational Unbundling and Vertical Dis-Integration in Mortgage Banking. 23 16 Electronic Payments Lead Checks. 23 17 Wilmington, Delaware. 23 18 DH Chapter 2. 23 19 Banking and Insurance and IT, circa 1990s-2005. 23 20 Banking Journal, 1954-1984. 23 21 Banking Journal, 1985-2001. 28 1 Brokerage Industry. 28 2 New York Stock Exchange (NYSE) Technology History. 28 3 Brokerage Industry, Information Technology, 1950s-1970s. 28 4 Digital Hand Chapter 5, Brokerage Industry. 28 5 Brokerage Industry - Internet. 28 6 Banking Industry, General, 1995. 28 7 Banking BIB and Working Docs. 28 8 Electronic Bulls and Bears: U.S. Securities Markets and Information Technology. 28 9 New York Business Day, September 9, 2003. 28 10 Bank Terminology. 28 11 Banking on Technology: Expanding Financial Markets and Economic Opportunity. 28 11 IBM 1620. 28 12 The Information Technology Revolution and Stock Market: Evidence. 28 13 Miscellaneous photograph of woman in foreground. 31 1 Miscellaneous (3 pages of notes). 31 2 Bank Ameriteller. 31 3 Computers and Banking. 31 4 Electronic Funds Transfer: The Future is Now. 31 5 Electronic Banking. 31 6 Banking Applications, 1980s. 31 7 Insurance Industry, Data Processing, 1950s-1970s. 31 8 Crisis, Recovery, Innovation: Responsive Organization after September 11. 31 9 The Integration of the Financial Services Industry: Where are the Efficiencies? 31 10 Special Studies on Technology and Banking. 31 11 Web Aggregation: A Snapshot. 31 12 Social Studies on Technology and Banking. 31 13 Internet Banking: Developments and Prospects. 31 14 Information Technology and Productivity. 31 15 Consolidation of the Financial Services Industry: Causes, Consequences, and Implications for the Future. 31 16 The Diffusion of Financial Innovations: An Examination of the Adoption of Small Business Credit Scoring by Large Banking Organizations. 31 17 Check Imaging: Big Changes in Banking. 31 18 Bush Signs Electronic Banking Bill. 31 19 Bush Signs Electronic Banking Bill. 31 20 Greenspan Urges Financial Flexibility. 31 21 Banking and Financial Intermediation. 31 22 Expansion of Banks into Insurance. 31 23 Progressives in the Board Room: The Influence of Settlement Life on Industrial Leadership, 1896-1935. 31 24 Effect of the Internet on United States Financial Markets. 31 25 Pining away for pensions. 31 26 Frequently Asked Questions about Banking. 31 27 Information technology innovations and commercial banking: a review and appraisal from an historical perspective. 31 28 Insurance, 1950s-1960s. 31 29 The Consolidation of the Financial Services Industry: Causes, Consequences, and Implications for the Future. 31 30 The Transformation of Banking. 31 31 Is Internet Banking Profitable? A Study of Digital Insight's Offering. 31 32 Is Internet Banking Profitable? A Study of Digital Insight's Offering. 31 33 Banking: The Biggest Risk Is to Do Nothing. 31 34 Banking Industry, 1990s-2000s. 31 35 Banking Applications, 1950s. 31 36 Banking Applications, 1970s. 31 37 Burroughs Corporation "Banking Applications," 1980s. 31 38 Banking Applications. 31 39 Banking Operations at Data Center, Inc. 31 40 Data Processing Services at the American National Bank of Beaumont. 31 41 General Information Manual: Automated Deposit Proof and Transit. 31 42 Central Information System at the Bank of Delaware. 31 43 Automated Proof and Transit System. 31 44 IBM 1401 Data Processing System with Tapes and the IBM 1419 Magnetic Character Reader for Demand Deposit Accounting. 31 45 New OCR Methods Speed Data to Bank Computers. 31 46 Detroit Bank Ties Touch-Tone Telephones to IBM Unit for Information System. 31 47 Audio Response Systems in Banks. 31 48 Fast Credit Card Processing. 31 49 Monsanto Bank, July 1965. 31 50 How S&L Utilizes Computer Service Center. 31 51 IBM Press Review Service. 31 52 Personal and Corporate Trust Accounting at the First National Bank of Birmingham. 31 53 General Ledger Accounting at Bell Savings and Loan Association. 31 54 First National Bank in St. Louis Online Savings and Mortgage Services. 31 55 Trust Department - Automation Stepchild. 31 56 Let's Put a "Transit" on Transit. 31 57 Management Information Systems for Banking. 31 58 On-Line Processing for Financial Institutions. 31 59 Banking in Transition. 31 60 Charge Cards - Where Do We Go From Here? 31 61 STAR - Simultaneous Transmission and Receiving System for Remote Center Processing. 31 62 "Effects of Automation on the Structure and Functioning of Banking." 31 63 Banking Automation: A Critical Appraisal. 31 64 Commercial Bank Goes Real-Time. 31 65 Integrated Data Processing for Banks. 31 66 IBM 1401 Tape System for Savings Accounting and Mortgage Accounting. 31 67 IBM 1450 Bank Data Processing System for Savings Accounting. 31 68 IBM Online Teller Systems for Savings Accounting and Other Financial Applications. 31 69 Concepts and Utilization of Credit-Scoring Techniques. 31 70 Management Science in Banking. 31 71 Credit and Credit Cards. 31 72 Bank Automation. 31 73 Computer Matches, Confirms Transactions at Hornblower. 31 74 Banking Industry, 1950s-1960s. 31 75 Banking Industry, 1970s-1980s. Volume 2, Telecommunications Industry, circa 1950-2005. 7 13 MI Business Client Brief. 7 14 It's Official - Viacom Splits. 7 15 Report: New Taxes Levied on Cellphones. 7 16 Information and Communication Technology, 2004. 7 17 Information and Communication Technology, 2003. 7 18 Phone Giants Try Alchemy, Turning Wire into Fiber. 7 19 MyRewards Statement: It All Adds Up!, 2005. 7 20 U.S. Census Bureau News: Quarterly Retail E-Commerce Sales, 4th Quarter, 2005. 7 21 Verizon - MCI Merger. 7 22 Competition in the Communications Sectory: Can Unpredictability be Regulated? 7 23 Telecom in the Time of Crash. 7 24 Telephone Industry. 7 25 Cable Cowboy: John Malone and the Rise of the Modern Cable Business. 7 26 Evolution of the Telecommunications Industry into the Internet Age. 7 27 Spectrum for Mobile Communications in the World. 7 28 Final Report: Survey of Current Communications Technology. 21 1 Modern Telecommunications Technologies. 21 2 Telco Industry, 1950-1984. 21 3 Telco Industry, 1984-2004. 21 4 Telco Industry Definitions. 21 5 Sichter, J.W. Economics of Traditional Telephone Industry, 1987. 21 6 Telco Industry, 2000. 21 7 Varian, Hal R. Articles on Internet. 21 8 E-Business, 2000s. 21 9 Digital Economy, 1999. 21 10 Internet - Usage in United States, 2001. 21 11 Internet, 1990s. 21 12 PEW Internet and American Life, 2000- . 29 1 Recent Development, Telco. 29 2 Digital Hand 7, Role...in United States Economy. 29 3 Telephone usage down 50 percent since 1997. 29 4 Not so mobile: will Nokia now get the message of changing consumer tastes, new technology and stronger rivals? 29 5 Voices on Broadband. 29 6 Is Telecom Act 'a complete failure'? 29 7 Examples of Computer Use by Telephone Companies. 29 8 Data Processing in AT&T's Operating Telephone Companies. 29 9 Consumer group blasts cable rates. 29 10 Office Automation Updating Service Applications: Supplement number 48, September 1961. 29 11 AT&T (History). 29 12 Bell Companies Information Technology, 1980s-1990s. 29 13 Sprint acquiring Nextel in blockbuster wireless deal. 29 14 Verizon-MCI Merger: Deal means consumers may see fewer choices. 29 15 Trends in the Competitiveness of Telecommunications Markets: Implications for Deregulation of Retail Local Services. 29 16 United States Banks and International Telecommunications. Volume 2, Entertainment and Media Industries, circa 1950-2005. 27 1 Publishing Industry. 27 2 The Next Chapter. 27 3 Kodak takes lead in U.S. digital camera shipments. 27 4 Data Bank: Serious kid's stuff. 27 5 Internet has bumped TV, other activities. 27 6 Apple strikes while the iPod is hot. 27 7 Digital cameras snapped up. 27 8 Scorsese talks about technology influences on filmmaking. 27 9 The Digital Millennium Copyright Act of 1998. 27 10 USA Today Snapshots: Book sales stack up. 27 11 Books about, but buyers don't. 27 12 Album sales numbers have taken a tumble. 27 13 Music and technology industries agree to jointly battle digital piracy. 27 14 Mass media ownership. 27 15 Time: Inside Bill's New X-Box. 27 16 Will You Buy WiFi? 27 17 The Information Age and the Printing Press: Looking Backward to See Ahead. 27 18 Television, 1990s. 27 19 Films, Computers in. 27 20 Consumer Substitution Among Media. 27 21 Entertainment/Music. 27 22 Domestic Trade and Services. 27 23 Born to be Wire - The Role of New Media for a Digital Generation: A New Media Landscape Comes of Age (Executive Summary). 27 24 Cable History. 27 25 Satellite Industry History: 50 Years of Evolution. 27 26 SBCA Media Center Facts and Figures. 27 27 Subject: Chip Price Dynamics. 27 28 Media giants suit up to take on video games; TV viewers play rather than watch. 27 29 Technical Review of Data Processing Installation. 27 30 They're Watching You Watch TV. 27 31 The Electronics Stars of Television. 27 32 TiVo at the Crossroads. 27 33 TV Guide System Review and Proposal Evaluation Study. 27 34 Getting Serious Online. 27 35 Media given sneak peek at the workplace of the future. 27 36 Industry Quick Report: Publishing Industries (three pages). 27 37 PC Companies Hawk Gadgets. 27 38 Tech's misplaced bet? 27 39 Subject: Re: Question about your book. 27 40 Media monopoly? 27 41 Likely changes in FCC's media ownership rules. 27 42 The State of the News Media, 2004. 27 43 Hollywood extends digital film group. 27 44 Book sales drop by 23 million. 27 45 Digital books not quite page-turners. 27 46 New Information Products and the Changing Role of IS&T(A). 27 47 Economy remains the printer's devil. 27 48 The Special Role of Banks in the Economic System. 27 49 e at 30: Ethernet at 30. 27 50 The Special Role of Banks in the Economic System. 27 51 The business history of automation in financial services: the way forward. 27 52 Online Applications to College Surge. 27 53 Testimony of Jerrey A. Eisenach, Ph.D. Before the Subcommittee on Rules and Organization of the House Committee on Rules: United States House of Representatives. 27 54 Amazon.com results for taxes and computers. 27 55 Annual Performance and Accountability Report: Creating a Successful Furture at GSA, 2005. 27 56 Revolutionizing Science and Engineering Through Cyberinfrastructure: Report of the National Science Foundation Blue-Ribbon Advisory Panel on Cyberinfrastructure. 27 57 Security: The Changing Nature of Crime. 27 58 Photography Industry. 27 59 Media Industries, 1970-1990. 27 60 Video Game Industry. 27 61 Movie Industry, DVDs, 1990s-2000s. 27 62 Movies and Computers in Film. 27 63 Movie Industry, 1950-1990. 27 64 Electronic Music, History. 27 65 Music Applications. 27 66 Computer Pioneers and Their Inventions Calendar: A Sampling of People and Innovations that have Shaped Computer History, 2003. 33 1 Global Voice. 33 2 Software Publishing and Selling, volume 226, number 12, November 30, 1984. 33 2 Software Publishing and Selling, volume 226, number 17, October 26, 1984. 33 3 Software Publishing and Selling, volume 225, number 6, February 10, 1984. 33 4 Chapter 16: The Military-Entertainment Complex. 33 5 Plasma's Bright Future. 33 6 Cassette revolution slow a'borning. 33 7 Cinema Tools. Advanced tools for film and 24P HD video. 33 8 Walter Murch: An Interview with the Editor of "Cold Mountain." 33 9 "Computer Priesthood and the History of Computers." 33 10 Subject: Re: Need a Footnote. 33 11 The Digital Object Identifier (DOI). 33 12 The Impact of Technology on Publishing. 33 13 The Magazine at the Millennium: Integrating the Internet. 33 14 Associated Press Will Install Special IBM System to Compile Stock Tables. 33 15 Digital Publishing, 1990s-2000s. 33 16 Magazine Information Technology. 33 17 Book Publishing Industry, 1950-2004. 33 18 Book Publishing Industry, 1980s-1990s. 33 19 Book Publishing/Information Technology, 1950s-1980s. 33 20 Newspaper Industry. 33 21 Radio Industry. 33 22 Radio and Computing. 33 23 Television Industry. 33 24 Television and Computing. 33 25 Publishers Weekly, on Information Technology Issues, Book Publishing Industry, 1960-2004. Volume 3, Public Sector Industries, circa 1890-2006. 19 1 IBM's Crime Information Warehouse Solution Supports New York City Police Department's Real Time Crime Center. 19 2 Computers Track Court Data. 19 3 Police Applications, 1980s-2000. 19 4 Courts and Corrections Applications. 19 5 Computer Crime. 19 6 Police Applications, 1980s-2000. 19 7 1950s-1980. 20 1 United States Nobel Prize Winners through 2003. 20 2 http://www.nsf.gov/statistics/nsf05320/pdf/tables.pdf. 20 3 NumberMaze. 20 4 Kid Pix Fun Pack. 20 5 Treasure Cove! User's Guide. 20 6 Qualitative Analysis with HyperQual. 20 7 Higher Education Applications - Administrative. 20 8 Higher Education Teaching with Information Technology, 1976-2006. 20 9 Higher Education - Teaching. 20 10 Association for Educational Data Systems (AEDs). 20 11 Higher Education Information Technology Deployment, 1950s. 20 12 Internet in Higher Education, 1990s-2006. 20 12 Higher Education Bill. 7 29 Higher Education, 1960s-2000s. 7 30 Hammer, P.C. Computing Laboratory in University, 1957. 7 31 Academic Research and Development Expenditures: Fiscal Year 2003. 22 1 Miscellaneous (1 sheet of notes). 22 2 United States Postal Service (USPS) - First Class Mail. 22 3 The Large Computer Era, 1970s. 22 4 Automation of the 1990 Data Collection and Data Capture Processes. 22 5 Cartoonists go postal over Saturday delivery. 22 6 Postal Service: Automation is Restraining but not Reducing Costs. 22 7 ADP Acquisition: Navy's Efforts to Develop an Integrated Disbursing and Accounting System. 22 8 5 Riveting Soldier Blogs. 22 9 ADP Acquisition: Defense Logistics Services Center Modernization Program. 22 10 Automated Information Systems: Defense Should Stop Further Development of Duplicative Recruiting Systems. 22 11 Mission-Critical Systems: Defense Attempting to Address Major Software Challenges. 22 12 The United States Military's Manpower Crisis. 22 13 Market-Based Government through Innovation. 22 14 Embedded Systems Overhaul. 22 15 Get Ready for RC1. 22 16 Department of Defense Business Transformation: Sustained Leadership Needed to Address Long-Standing Financial and Business Management Problems. 22 17 E-Government at the American Grassroots: Future Trajectory. 22 18 Social Security Administration and Information Technology. 22 19 Information Technology Investment: A Governmentwide Overview. 22 20 Information Technology: 40 Years of Innovation and Success. 22 21 Computers in the Government Environment. 22 22 IRS Applications. 22 23 Tax and Accounting Applications, State and Local. 22 24 Social Security Administration and Information Technology. 22 25 Computers and Bureaucratic Reform. 22 26 Managing Information Systems. 22 27 Computers and Local Government Volume 2, A Review of the Research. 22 28 GIS Applications. 22 29 State Level Applications. 22 30 County Level Applications. 22 31 Data Processor, December 1969. 22 32 Final Report of the Commission on the Future of the United States Aerospace Industry. 22 33 United States Government Working Group on Electronic Commerce. 22 34 Information Superhighway: An Overview of Technology Challenges. 22 35 FTS 2000: An Overview of the Federal Government's New Telecommunications System. 22 36 Information Technology: Enterprise Architecture Use Across the Federal Government Can Be Improved. 22 37 Will the Scientific and Technology Workforce Meet the Requirements of the Federal Government? 22 38 Benchmarking E-Government in Europe and the United States. 22 39 Department of Veterans Affairs Blue Book, May 2005. 22 40 Data Processor, August 1968. 22 41 Department of Justice, 1990. 24 1 Education (K-12), 1960s-1980s. 24 2 Education (K-12), 1970-1995. 24 3 Education (K-12), 1995-2006. 24 4 Education - Administrative Uses, 1950s-2000s. 24 5 The Reform of School Reform. 24 6 Faculty Engagement and Support in the New Learning Environment. 24 7 New Computer Programs Aid Educators in Class Scheduling. 24 8 Digital State Part IV: Higher Education and K-12 Education. 29 31 Library Applications. 29 32 Libraries, Future. 29 33 Public Sector Research Strategy Notes. 29 34 Public Sector. 30 1 United States Network Centric Operations. 30 2 Logistics Military. 30 3 Combat Applications. 30 4 Weapons and Information Technology. 30 5 Training - Department of Defense. 30 6 Mooers, C.N. "Computer Project at Naval Ordnance Lab," 1990. 30 7 Military Deployment. 30 8 Military Research and Development. 30 9 Vietnam and Data Processing. 30 10 Non-Combat Applications. 30 11 Information Age Warfare. 30 12 United States Army, Programming, 1960s-1970s. 30 13 Fundamental Research Policy for the Digital Battlefield. 30 14 Technology and the Air Force: A Retrospective Assessment. 30 15 United States General Accounting Office B-163074. 30 16 Comptroller General of the United States B-163058. 30 17 Matter of: [Request by Nonappropriated Fund Instrumentality for Consolidated Post Housing Fund - Reimbursement from Appropriated Funds]. 30 18 Document Resume 04539 - [B3574848]. 30 19 "Spaces," "Faces", and "Bucks": An Overview of the Role of Automated Information Systems in Managing the Enlisted Force. 34 1 Census Application, 1890- . 34 2 Census and Information Technology, 1950. 34 3 Census and Computing, 1960. 34 4 Census and Computing, 1960. 34 5 Census and Information Technology, 1970. 34 6 Duncan and Shelton, Revo. in United States Government Statistics, 1926-1976. 34 7 Census and Computing, 1980. 34 8 Census and Information Technology, 1990. 34 9 Census Bureau and Information Technology. 34 10 United States Post Office Computer Uses, 1950-2005. 34 11 Federal Applications. 34 12 Federal Deployment Data/Inventories, 1950s-1990s. 34 13 Government - Information Technology Management, 1990s. 34 14 Federal Applications. 35 1 City and County of San Francisco Tax System. 35 2 Online Tax Processing and Budget Accounting: Greenville, South Carolina. 35 3 Online Collection at Georgia Department of Revenue. 35 4 Online Tax Accounting: South Carolina Employment Security Commission. 35 5 Tax Administration: State of Nebraska. 35 6 Property Tax Reappraisal System in Kansas Using the IBM System/36. 35 7 Subject: Re: Tax Question. 35 8 The Digital State Part II: Electronic Commerce/Business Regulation and Taxation/Revenue. 35 9 Steven H. Holden, Ph.D. 35 10 Taxing Reforms: Assessing the Plans to Transform the IRS. 35 11 The Digital State Part IV: Education and GIS/Transportation. 35 12 Computers and Local Government: Volume 1, A Manager's Guide. 35 13 Pennsylvania: A Digital Economy Fact Sheet. 35 14 Digital New Hampshire: An Economic Fact Book. 35 15 Digital Iowa: How Citizens Assess the Digital Revolution. 35 16 State and Federal E-Government in the United States, 2005. 35 17 American City, 1950-2005. 35 18 Data Processor: Training Operators. 35 19 State Technology Spending, 2003. 35 20 A Taxing Time. 35 21 Legislative Applications. 35 22 Internet - Government. 35 23 Voting Applications. 35 24 Municipal Unused. Cortada, James W. Publications. 1980-2006. 37 Chandler, Alfred D., Jr. and James W. Cortada, eds. A Nation Transformed by Information: How Information Has Shaped the United States from Colonial Times to the Present. Oxford: Oxford University Press, 2000. 36 Cortada, James and John Woods. McGraw-Hill Encyclopedia of Quality Terms and Concepts. New York: McGraw-Hill, 1995. 38 Cortada, James W. 21st Century Business: Managing and Working in the New Digital Economy. London: Pearson Education, 2001. 38 Cortada, James W. (compiler). An Annotated Bibliography on the History of Data Processing. Westport, Conn.: Greenwood Press, 1983. 36 Cortada, James W. Before the Computer: IBM, NCR, Burroughs, and Remington Rand and the Industry They Created, 1865-1956. Princeton: Princeton University Press, 1993. 37 Cortada, James W. Best Practices in Information Technology: How Corporations Get the Most Value from Exploiting Their Digital Investments. Upper Saddle River, NJ: Prentice Hall PTR, 1997. 36 Cortada, James W. (compiled by). A Bibliographic Guide to the History of Computer Applications, 1950-1990. Westport, Connecticut: Greenwood Press, 1996. 38 Cortada, James W. (compiled by). A Bibliographic Guide to the History of Computing, Computers, and the Information Processing Industry. New York: Greenwood Press, 1990. 38 Cortada, James W. The Case for Applied History in the World of Business: A Call for Action to Historians, undated. 37 Cortada, James W. The Computer in the United States: From Laboratory to Market, 1930 to 1960. Armonk, NY: M.E. Sharpe, 1993. 39 Cortada, James W. The Digital Hand: How Computers Changed the Work of American Manufacturing, Transportation, and Retail Industries. Oxford: Oxford University Press, 2004. 39 Cortada, James W. The Digital Hand Volume 2: How Computers Changed the Work of American Financial, Telecommunications, Media, and Entertainment Industries. Oxford: Oxford University Press, 2006. 48 Cortada, James W. " The Digital Hand, vol. 3, manuscript with corrections, 2007. 45 5 Cortada, James W. " The Digital Hand, vol.3, uncorrected page proofs, 2007. 38 Cortada, James W. " The Digital Hand: How Information Technology Changed the Way Industries Worked in the United States." Business History Review, 2006. 36 Cortada, James W. EDP Costs and Charges: Finance, Budgets, and Cost Control in Data Processing. Englewood Cliffs, NJ: Prentice-Hall, Inc., 1980. 39 Cortada, James W. Historical Dictionary of Data Processing Biographies. New York: Greenwood Press, 1987. 39 Cortada, James W. Historical Dictionary of Data Processing Organizations. New York: Greenwood Press, 1987. 37 Cortada, James W. Historical Dictionary of Data Processing Technology. New York: Greenwood Press, 1987. 36 Cortada, James W. How to Become an Expert. IBM, 1993. 37 Cortada, James W. Information Technology as Business History: Issues in the History and Management of Computers. Westport, Conn.: Greenwood Press, 1996. 37 Cortada, James W. Making the Information Society: Experience, Consequences, and Possibilities. London: Pearson Education, 2002. 36 Cortada, James W. Managing DP Hardware: Capacity Planning, Cost Justification, Availability, and Energy Management. Englewood Cliffs, NJ: Prentice-Hall, Inc., 1983. 38 Cortada, James W. Publishing Intellectual Capital: Getting Your Business Into Print. Upper Saddle River, NJ: Prentice Hall PTR, 1999. 38 Cortada, James W. Rise of the Knowledge Worker. Boston: Butterworth Heinemann, 1998. 36 Cortada, James W. (compiled by). Second Bibliographic Guide to the History of Computing, Computers, and the Information Processing Industry. Westport, Connecticut: Greenwood Press, 1996. 36 Cortada, James W. Strategic Data Processing: Considerations for Management. Englewood Cliffs, NJ: Prentice-Hall, Inc., 1984. 37 Cortada, James W. TQM for Information Systems Management: Quality Practices for Continuous Improvement. New York: McGraw-Hill, 1995. 37 Cortada, James W. TQM for Sales and Marketing Management. New York: McGraw-Hill, 1993. 36 Cortada, James W. TQM for Sales and Marketing Management. Advance uncorrected proofs. McGraw-Hill Book Company, undated. 36 Cortada, James W. TQM for Sales and Marketing Management. Korean language? Singapore: McGraw-Hill, 1995. 36 Cortada, James W. and David Ticoll. Using IT Standards as a Competitive Tool in a Global Economy. IT&CA, April 2005. 38 Cortada, James W. and Heitor M. Quintella. TQM: Gerencia da Qualidade Total. Rio de Janeiro: Makron Books, 1995. 36 Cortada, James W. and John A. Woods, eds. The Knowledge Management Yearbook, 1999-2000. Boston: Butterworth Heinemann, 1999. 36 Cortada, James W. and John A. Woods, eds. The Knowledge Management Yearbook, 2000-2001. Boston: Butterworth Heinemann, 2000. 36 Cortada, James W. and John A. Woods. QualiTrends: 7 Quality Secrets That Will Change Your Life. New York: McGraw Hill, 1995. 37 Cortada, James W. and John A. Woods. The Quality Yearbook, 1994 Edition. New York: McGraw Hill, 1994. 37 Cortada, James W. and John A. Woods. The Quality Yearbook, 1995 Edition. New York: McGraw Hill, 1995. 39 Cortada, James W. and John A. Woods. The Quality Yearbook, 1996 Edition. New York: McGraw Hill, 1996. 39 Cortada, James W. and John A. Woods. The Quality Yearbook, 1997 Edition. New York: McGraw Hill, 1997. 39 Cortada, James W. and John A. Woods. The Quality Yearbook, 1998 Edition. New York: McGraw Hill, 1998. 37 Cortada, James W. and John A. Woods. The Quality Yearbook, 1999 Edition. New York: McGraw Hill, 1999. 38 Cortada, James W. and John A. Woods. The Quality Yearbook, 2000 Edition. New York: McGraw Hill, 2000. 36 Cortada, James W. and John A. Woods. The Quality Yearbook, 2001 Edition. New York: McGraw Hill, 2001. 39 Cortada, James W. and John A. Woods. The Quality Yearbook, 2002 Edition. New York: McGraw Hill, 2002. 38 Cortada, James W. and Thomas S. Hargraves. Into the Networked Age: How IBM and Other Firms are Getting There Now. New York: Oxford University Press, 1999. 36 Cortada, James W. and Thomas S. Hargraves. Into the Networked Age: How IBM and Other Firms are Getting There Now. Chinese language, undated. 38 An Introduction to the History of the Data Processing Industry, undated. 37 Woods, John A. and James W. Cortada. The 1997 ASTD Training and Performance Yearbook. New York: McGraw Hill, 1997. 37 Woods, John A. and James W. Cortada. The 1998 ASTD Training and Performance Yearbook. New York: McGraw Hill, 1998. 38 Woods, John A. and James W. Cortada. The 2000 ASTD Training and Performance Yearbook. New York: McGraw Hill, 2000. 38 Woods, John A. and James W. Cortada. The 2001 ASTD Training and Performance Yearbook. New York: McGraw Hill, 2001. 38 Woods, John A. and James W. Cortada. The 2002 ASTD Training and Performance Yearbook. New York: McGraw Hill, 2002. 36 Woods, John A. and James W. Cortada. QualiTrends: 7 Quality Secrets That Will Change Your Life. New York: McGraw Hill, 1996. Publications, IBM and Related, 1960-2006. Serials, IBM and Other Computing 40 AIXcellence, April 1994. 40 AIXcellence, Winter 1995. 40 The Business of Government, Summer 2004. 40 The Business of Government, Winter 2005. 40 Computerworld, Buyers' Guide, Computer Systems, vol. 17 no. 31a, August 24, 1983. 40 Computing Reviews, Association for Computing Machinery, 1960-1970. 40 Datamation, September 15, 1987. 40 Digest, IBM Information Systems Group, National Accounts Division, May 1985. 40 Executive Technology, 2003 Retail Outlook: Is Your IT Program on the Right Track?, in association with IBM, 2003. 40 IBM Information Processing, January 1984. 40 IBM Journal of Research and Development, vol. 33 no. 1, January 1989. 40 The IBM Marketplace, Summer-Winter 1993. 40 The IBM Marketplace, Spring 1994. 40 The IBM Marketplace, Spring 1995. 40 The IBM Marketplace, Fall 1995. 40 IBM Police and Justice, 1997-2000. 40 IBM Research, no. 3/4, 1995. 40 IBM Research, no. 2, 1997. 40 IBM Systems Journal, vols. 41-42, 2002-2003. 40 IBM Systems Journal, vol. 43, nos. 1, 2, and 4, 2004. 40 IBM Systems Journal, vols. 44-45, 2005-2006. 40 IBM Systems Journal, vol. 46, nos. 1-2, 2007. 40 IBM Technical Newsletter, June 15, 1979. 40 IBM Technical Newsletter, December 28, 1979. 40 IBM Utility Business Quarterly, First Quarter 1997. 40 IBM Utility Business Quarterly, Fourth Quarter 1997. 40 Perspectives, IBM Information Systems Group, Distribution Channels Business Unit, vol. 1, no. 1, Fall 1983. 40 Profit: Information Technology for Entrepreneurs, An IBM Magazine, May/June 1992. 40 Profit: Information Technology for Entrepreneurs, An IBM Magazine, July-December 1993. 40 Profit: Information Technology for Entrepreneurs, An IBM Magazine, January-April 1994. 41 Think, July/August 1982. 41 Think, July/August/September 1984. 41 Think, nos. 2, 4, 1988. 41 Think, nos. 2, 3, 6, 7, 1989. 41 Think, nos. 4-6, 1990. 41 Think, nos. 1-4, 1991. 41 Think, nos. 1-6, 1992. 41 Think, no. 1, 1993. 41 Think, no. 1, 1996. 41 Think,nos. 1-2, 1997. 41 Think, no. 1, 1998. 41 Think Leadership, Summer 1996. 41 Think Research, no. 2, 2000. 41 Time Digital, November 3, 1997. 41 Time Digital, March 23, 1998. 41 Time Digital, April 27, 1998. 41 Time Digital, May 25, 1998. 41 Time Digital, September 7, 1998. 41 Time Digital, October 5, 1998. 41 Time Digital, November 2, 1998. 41 Time Digital, November 30, 1998. 41 Time Digital, March 8, 1999. 41 Winning: The IBM North America Employee Publication, vol. 1, no. 1. Serials, Other 41 b3. 41 Center for Quality and Productivity Improvement. 41 CMG Preliminary Agendas. 41 CMG Proceedings Subject Index. 41 CMG Transactions. 41 Consultants' News. 41 The GAO Review. 41 Harvard Business Review Index. 41 Inc. 41 Journal of Business Strategy. 41 Journal of Management Information Systems. 41 Journal of Targeting, Measurement and Analysis for Marketing. 41 Knowledge Directions: The Journal of the Institute for Knowledge Management. 41 Monthly Labor Review. 41 R-MC: Bulletin of Randolph Macon College. 41 Scientific American. 41 Survey of Current Business. 41 Time. 41 The TQM Magazine. Monographs and Booklets, IBM. 42 1 IBM Center for the Business of Government. 42 2 IBM Center for the Business of Government. 42 3 IBM Center for the Business of Government. 42 4 IBM Center for the Business of Government. 42 5 IBM Center for the Business of Government. 42 6 IBM Center for the Business of Government. 42 7 IBM Center for the Business of Government. 42 8 IBM Center for the Business of Government. 42 9 IBM Institute for Business Value. 42 10 IBM Institute for Business Value. 42 11 IBM Institute for Business Value. 42 12 IBM Global Services. 42 13 Economist Intelligence Unit. 42 14 Economist Intelligence Unit. 42 15 Revenue and Fiscal Management. 42 16 IBM Institute for Knowledge-Based Organizations. 42 17 IBM Catalogs. 42 18 IBM Catalogs. 42 19 IBM Reports. 43 1 IBM Proxy Statements. 43 2 IBM Stock Information. 43 3 Annual Reports. 43 4 Annual Reports. 43 5 Credit Corporation Annual Reports. 43 6 Annual Meeting Report. 43 7 IBM Integrated Case Management Solution. 43 8 IBM Global Social Segment. 43 9 IBM Business Consulting Services. 43 10 IBM Business Consulting Services. 43 11 IBM Business Consulting Services. 43 12 IBM Business Consulting Services. 43 13 IBM Business Consulting Services. 43 14 IBM Business Consulting Services. 43 15 IBM Business Consulting Services. 43 16 IBM Business Consulting Services. 43 17 IBM Business Consulting Services. 43 18 International Social Security Forum. 43 19 The Management of End-User Computing. 43 20 The Management of End-User Computing. 43 21 IBM Global Business Services. 43 22 IBM Global Business Services. 43 23 IBM Global Business Services. 44 1 IBM Reports. 44 2 IBM Reports. 44 3 IBM Reports. 44 4 IBM Reports. 46 1 Advertisements. 46 2 Advertisements. 46 3 Installation Management. 46 4 Technical Bulletins. 46 5 IBM Systems Journal Reprints. 46 6 Quick Reference Guides. 46 7 Institute for Knowledge Management Reports. 46 8 Institute for Knowledge Management Reports. 46 9 Institute for Knowledge Management Reports. 46 10 IBM Institute for Knowledge-Based Organizations Reports. 46 11 IBM Institute for Knowledge-Based Organizations Reports. 46 12 IBM LaserPrinter. 46 13 IBM LaserPrinter. 46 14 Product Manuals. 46 15 Product Manuals. 46 16 Data Processing Glossary. 46 17 Training Guides and Manuals. 46 18 Training Guides and Manuals. 46 19 Training Guides and Manuals. 46 20 Market-Driven Quality. 48 IBM Catalog, LaserPrinter. 48 IBM Atlas of Applications, vols. 1-3. 48 IBM Application Bibliography. 48 IBM Industry Applications and Abstracts. 48 IBM Data Processing Glossary. 48 IBM Software Catalog, volume 1, Software Applications. 48 IBM Introduction to Business Dynamics. Internal Publications, IBM 44 5 IBM Internal Publications. 44 6 IBM Internal Publications. 44 7 IBM Internal Publications. 44 8 IBM Internal Publications. 44 9 IBM Internal Publications. 44 10 IBM Internal Publications. 44 11 IBM Internal Publications. 44 12 IBM Internal Publications. 44 13 IBM Internal Publications. 44 14 IBM Internal Publications. 44 15 IBM Internal Publications. 44 16 IBM Internal Publications. 45 1 IBM Internal Publications. 45 2 IBM Internal Publications. 45 3 IBM Internal Publications. 45 4 IBM Internal Publications. Publications, non-IBM 47 1 Baldridge Award Winning Quality. 47 2 Health Care. 47 3 Health Care. 47 4 Business and Quality Management. 47 5 Financial. 47 6 Government and Public Sector. 47 7 Computing. 47 8 Computing. 47 9 Computing. 48 Western Union Prospectus. 48 Bibliography of Documents Issued by GAO [General Accounting Office]. 48 EDP Auditing (GAO). 48 United States Department of Labor, Women and Office Automation. 48 United States Department of Labor Productivity Bibliography. 48 USITC Portable Electronic Calculators. 48 USITC 64K Dynamic Random Access. 48 Congress, OTC Microelectronics Research and Development. 48 AFIPS State of Computing Industry. 48 AFIPS Information Processing in the United States. 48 CMG Transactions. 48 CMG Conference Preliminary Agendas, 1986-1987. 48 Harvard Business Review, March-April 1985. 48 Quality Progress, March 1991. 48 DSS 87 Transactions. 48 Computers and Calculating Devices, D. Sarrazin. 48 Winning in the '90s, Digital Equipment, Inc.. 48 Institute of Management Sciences Directory, 1964-. 48 Operations Research Society of America Directories, 1963-1967. Q500.I5. International Abstracts in Operations Research, vols. 1-6, 1964-. Publications Grouped by Cortada for Digital Hand Research 47 IT. 47 CRM. 47 Manufacturing. 47 Finance. 47 BOD. 47 Miscellaneous. 47 Session Numbers 25-29. 47 Future of Business. 47 IT. 47 IBM IBV Publications, 2002-2003. Oversized Publications 49 Computerworld Extra!, various issues, 1982. 49 Computerworld Office Automation, various issues, 1982. 49 Computerworld , various issues, 1982-1984. 49 Semiconductor Manufacturing and Testing, supplement to Electronic News, March 5, 1984. 49 IBM Rochester News, June 21, 1988. 49 The Quality Observer, various issues, 1993-1995. 49 Think, the IBM Employee Publication, various issues, 1993-1995. 49 Direct Leasing. Audiovisual. 50 Compact Disc, AARP Privileges. 51 Compact Disc, E-Volve! The Song, 2001. 51 Compact Disc, IBM Consulting. 51 Compact Disc, IBM DB2 Universal Database Portfolio CD. 51 Compact Disc, IBM E-Business in Action. 51 Compact Disc, IBM E-Business Solutions, January 2000. 51 Compact Discs, IBM Global Services. 50 Compact Disc, IBM Institute for Business Value, January 2006. 51 Compact Disc, IBM Internet Connection Services. 51 Compact Disc, IBM Knowledge Management Tutorial. 51 Compact Disc, IBM Life Sciences Solutions . 51 Compact Disc, IBM, The Magic of Leadership, 2002. 51 Compact Disc, IBM Methods and Tools: Worldwide Project Management Method, March 2001. 51 Compact Disc, IBM Net.Commerce Demo. 51 Compact Disc, IBM Network Computing Software Visual Tour. 51 Compact Disc, IBM PM Office: The Right Solution, April 2001. 51 Compact Disc, IBM Principal Mobilization, August 6-10, 2001. 51 Compact Disc, IBM Project Control Book 2, June 30, 1998. 50 Compact Discs, IBM Redbooks, January 2006. 50 Compact Discs, IBM Software, 2006. 51 Compact Disc, IBM User Experience Toolkit. 51 Compact Disc, IBM Wireless E-Business Sales Guide. 51 Compact Discs, Internet Advertisements, America Online, Earthlink, AT&T, Prodigy. 51 Compact Disc, Meet Your Next Traveling Companions. 51 Customer Support Packages. 51 Floppy Disc, America Online for Windows. 51 Floppy Disc, ARKLA Project, 1994. 51 Compact Disc, IBM Customer Assurance. 51 Floppy Disc, Procom 2.42 Source Diskette. 51 Floppy Disc, Text Files, CSU816 - 1.2 Workplan Output. 50 Transparencies, Financial Marketing in the 80s: A Critical Skill. 50 Video, VHS, ARKLA Presents "Escaping Profits," The Re-engineering Leak Management Team. 50 Video, VHS, Client-Server Economic Models. 50 Video, VHS, The Customer is Always Dwight, 1989. 50 Video, VHS, IBM Corporation, "Quality...Or Else." 50 Video, VHS, IBM Market-Driven Quality. 50 Video, VHS, I Love Lucy GIZMO Process. 50 Video, VHS, Milliken Sharing Rally. 50 Video, VHS, National Quality Forum VI. 50 Video, VHS, Shareholders' Meeting, 1995. 50 Video, VHS, Stu Leanard. 50 Video, VHS, unlabeled. Documents, IBM and Related, 1982-2000. 52 Balanced Score Card Presentation. 52 Cross Volume Index. 52 Identification: Roadmap of Class. 52 Identification: Binder Covers. 52 Identification: Executive Kickoff, Module 1. 52 Identification: Introduction to Reengineering, Module 2. 52 Identification: Impact of Change, Module 3. 52 Identification: Phases of Reengineering, Module 4. 52 Identification: Paradigm Shifts, Module 5. 52 Identification: Identification Tools of Reengineering, Module 6. 52 Identification: How to Conduct an Interview, Module 7. 52 Identification: How to Document an Interview, Module 8. 52 Identification: Interview Exercise, Module 9. 52 Identification: Overview of the Workshop Process, Module 10. 52 Identification: Planning for Interviews, Module 11. 52 Identification: Workshop Exercise, Module 12. 52 Identification: Documenting the Workshop, Module 13. 52 Identification: Documenting the Workshop, Module 13. 52 Identification: Analyzing the Data, Module 14. 52 Identification: Presenting "As Is" Data, Module 15. 52 Identification: High-Level Prioritization. 52 Identification: Forming a Reengineering Core Team. 52 Identification: Reengineering Planning and Timelines. 52 Architecture: Roadmap of Class. 52 Architecture: Binder Covers. 52 Architecture: Visualization, Module 1. 52 Architecture: Setting the Customer View, Module 2. 52 Architecture: Creating New Business Paradigms, Module 3. 52 Architecture: Determining Primitives, Module 4. 52 Architecture: Creating New Processes, Module 5. 52 Architecture: Creating New Measures, Module 6. 52 Architecture: Creating a New Approach to Risk, Module 7. 52 Architecture: Creating an Information Architecture, Module 8. 52 Architecture: Creating New Organizational Approaches, Module 9. 52 Architecture: Creating a New I/T Design, Module 10. 52 Architecture: Documenting the Architecture, Module 11. 52 Design: Roadmap of Class. 52 Design: Binder Covers. 52 Design: Creating Project Plans, Module 3. 52 Design: Testing Vision Concepts, Module 4. 52 Design: Managing Change, Module 5. 52 Design: Workshops. 52 Implementation: Scorecard to Assess Risk, Module 1. 52 Implementation: Determine Type of Implementation, Module 2. 52 Implementation: Creating an Implementation Structure, Module 3. 52 Implementation: Establishing Implementation Procedures, Module 4. 52 Implementation: Implementation, Module 6. 52 Implementation: Testing, Module 8. 52 Implementation: Rolling Out the Solution, Module 9. 52 Implementation: Progress Assessment, Module 10. 52 Reengineering: Miscellaneous, Module 0. 52 Reengineering: Projects, Module 1. 52 Reengineering: Cost/Benefit Analysis, Module 2. 52 Pilot: Determine Type of Implementation, Module 2. 52 Pilot: Creating Implementation Structure, Module 3. 52 Pilot: Establishing Implementation Procedures, Module 4. 52 Pilot: Setting Baselines, Module 5. 52 Pilot: Implementation, Module 6. 52 Pilot: Setting up the Pilot, Module 7. 52 Pilot: Testing, Module 8. 52 Pilot: Rolling out Solution, Module 9. 52 Pilot: Progress Assessment, Module 10. 52 Leading Executive Planning Sessions. 52 UC - Measurement. 53 1 Cost Justification of Corporate Information Systems. 53 2 The IBM Difference Handbook. 53 3 The IBM Difference Handbook. 53 4 The IBM Difference Handbook. 53 5 The IBM Difference Handbook. 53 6 An Introduction to Total Quality Management in a Sales Organization: A Seminar Presented by IBM Corporation, June 2, 1992. 53 7 Worldwide Principals' Conference, IBM Consulting Group, 1996. 53 8 IBM Confidential Madison Branch Office Review, April 18, 1988. 53 9 Business Transformation and Reengineering Conference, 1996. 53 10 Management of the Information Systems Resource course. 53 11 IBM Stationery. 53 12 IBM Pamphlets and Brochures. 53 13 Worldwide Project Management Deployment Leaders' Meeting, April 2000. 53 14 Expo 2000: Inventing the Future. 53 15 Strategic Management Society Conference Program, 1993. 53 16 IBM E-Business. 53 17 IBM Center for the Business of Government. 53 18 Thomas Watson, Sr. Story. 53 19 Computerworld clipping, June 14, 1982. 53 20 Catalogs, 1987, 1991. 53 21 Personal.